Bought a credit card for €20. The cashier doesn't give me the card and claims the code is on the second piece of paper. Since I had no idea about it, I believed him. When I got home I realized that I had been ripped off.

I would like to give you feedback on my visit to your Aral gas station today. Your employee, Ms. Möller, was unfortunately extremely rude – no "hello," no "goodbye," not a single word exchanged. I find this behavior towards customers completely inappropriate. Is this the standard Aral expects of its employees? Such behavior appears very unprofessional and does not leave a good impression.

Unfortunately, the staff were mostly very unfriendly. When I pointed out a broken gas pump, they responded with indifference and a shrug.